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Enterprise-level conversational automation for contact centers. Offers advanced NLP, voice integration, and workflow automation.
- Custom enterprise pricing
 - Contact sales for a quote
 
HubSpot’s integrated chatbot tool for marketing, sales, and support. Syncs with CRM, forms, and email automation.
- Free with HubSpot CRM
 - Starter & Professional Tiers: from $50/month
 - Enterprise: custom pricing
 
Offers a variety of generative AI models (chat, text generation, image generation) with flexible pricing tiers.
- Basic: $8/month
 - Premium: $25/month
 - Enterprise: $200/month + dedicated support
 - Pay-as-you-go: $0.01 / 1K tokens
 
Conversational AI solution by IBM Watson, providing robust NLP for building chatbots, voice assistants, and enterprise solutions.
- Lite: free up to 1,000 messages/month
 - Plus: from $120/month
 - Enterprise: custom pricing
 
Customer messaging platform with AI chatbots, live chat, and in-app messaging for support, onboarding, and conversion.
- Starter: from $74/month
 - Product Tours & Custom Bots: add-ons
 - Enterprise: custom pricing
 
Open-source conversational AI platform designed for developers. Allows building advanced, on-prem chatbots with full data ownership.
- Community: free & open source
 - Enterprise: custom pricing, premium support
 
Zoho’s live chat and chatbot solution for sales, support, and website engagement with integrated CRM features.
- Free plan: limited users
 - Basic: $19/month (3 users)
 - Professional & Enterprise: usage-based
 
Popular chatbot builder for Facebook Messenger and Instagram, targeting marketing automation and lead gen.
- Free: limited subscriber count
 - Pro: from $15/month
 - Scale & Agency: custom
 
Part of Freshworks suite, provides AI chatbots and live chat for sales, support, and customer engagement across channels.
- Free plan: limited seats
 - Growth: $15/agent/month
 - Pro & Enterprise: advanced features
 
Customer service platform for websites and e-commerce. Offers chatbots, ticketing, and multi-channel support integrations.
- Starter: $20/agent/month
 - Team: $41/agent
 - Business & Enterprise: advanced features