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Major CRM platform. AI-based knowledge management (Salesforce Knowledge) offering recommended solutions for customer support.
Pricing Plans:
- Cloud-based licensing
- No free plan
- Enterprise deals for CRM & add-ons
Combines AI translation with human post-editing for enterprise customer service. Focus on high-quality, integrated workflows.
Pricing Plans:
- Custom enterprise solutions
- Integrations with CRMs (Zendesk, Salesforce)
- No free tier
A Transformer-based model by Salesforce Research for code completion, summarization, and generation across multiple languages.
Pricing Plans:
- Open source, free
- No official enterprise plan
- Community support on GitHub
Recommendation engine integrated within Salesforce Commerce Cloud. Uses shopper behavior to recommend products or content.
Pricing Plans:
- Part of Salesforce pricing tiers
- Enterprise commerce solutions
- No standalone free plan
Embedded AI/ML insights in Tableau from Salesforce Einstein. Provides predictive analytics & recommendations for business intelligence.
Pricing Plans:
- Requires Tableau Creator license ($70/user/month)
- Einstein Discovery add-ons for enterprise
- No free plan beyond trial